Shipping & delivery
From a single door handle to hardware for your entire home, we make delivery straightforward, convenient and affordable.
Standard mainland UK delivery. Exclusions apply.
Available on eligible stocked products.
Check charges and estimated delivery times below.
Simple, transparent pricing
Standard rates for mainland England, Wales and Scotland, excluding Highlands, islands and remote postcodes.
FREE
Standard mainland UK delivery.
No standard delivery charge.£6.99
DPD Local delivery.
Estimated 1–3 working days.From £4.40
Royal Mail: £4.40.
3–7 working days. DPD Local also available for £6.99, estimated 1–3 working days.Delivery times are estimates and exclude weekends and UK public holidays. Highlands, offshore islands and remote postcodes have separate charges.
Need it quickly?
Thousands of stocked door handles, knobs, hinges, locks and matching accessories are eligible for next-working-day delivery.
Delivering further afield
Delivery rates and times vary by destination. Use the estimate delivery feature in your basket to confirm the charge for your postcode.
| Destination | Delivery charge | Estimated delivery |
|---|---|---|
| Northern Ireland | £14.50 | 2 working days |
| Scottish Highlands & Islands | £19.99 | Approx. 3 working days |
| Remote Scottish areas | From £24.50 | Varies by postcode |
| Channel Islands & eligible offshore islands | £22.50 | Varies by destination |
| Republic of Ireland | £13.50 (see below) | 2–3 working days |
Offshore rates include eligible destinations such as Jersey, Guernsey, the Isle of Wight and the Isle of Man. For deliveries to Jersey and Guernsey we will refund the VAT value for your order and you will be responsible for local duties and customs charges.
International orders
We’re delighted to welcome enquiries from customers outside the UK, including those in the European Union including the Republic of Ireland.
Due to varying customs duties, import charges and associated fees, we’re currently unable to offer a standard delivery rate or accept online orders for EU destinations.
However, we’re still happy to help! Simply contact our friendly team with your product requirements and delivery address, and we’ll provide a free, no-obligation quotation, including estimated delivery costs, timescales and any anticipated customs charges.
For destinations outside the EU, please get in touch with your product requirements and delivery address. Our team will be happy to explore the available shipping options and provide a tailored quotation wherever possible.
We aim to make international ordering as straightforward and transparent as possible, so you know what to expect before placing your order.
Contact us about international delivery →Good to know
Helpful information about receiving your order.
Once your order has been dispatched, we will send tracking details by email or text where available. DPD Local tracking may also include an estimated delivery window.
Depending on the courier service, you may be able to rearrange delivery or choose an alternative delivery option. You can also provide an alternative address when placing your order. Check the applicable courier terms before choosing a safe place.
No. Next-working-day delivery applies to eligible stocked products. Some items are dispatched directly from manufacturers or suppliers and may have longer lead times. Availability can vary by product, finish and quantity.
Once an order has been dispatched, we cannot normally stop it in transit. If you no longer require the goods, please refer to our returns information and contact our team.
A £7.50 charge may apply to refused deliveries, subject to your statutory rights. International deliveries may incur customs, tax or return carriage charges. Contact us if you are unsure about the costs for your destination.
We're here to help
If your order is urgent, you need to confirm stock availability, or you have a delivery question, our team will be happy to assist.
