Returns

Returns

At Simply Door Handles, we stand by the quality of our products and offer a 90-day money-back guarantee. You can return any unwanted items within 90 days of purchase for a full refund.

Conditions for Returns

To ensure a smooth returns process, the following conditions apply:

  • Items must be undamaged, in their original packaging, and suitable for resale.
  • Return shipping costs are the responsibility of the customer.
  • All items must be returned within 90 days of receiving your order.
  • Please include a copy of your sales order with the returned items to help us identify the sender.

Refund Process

  • Once we receive your returned items, the refund will be credited to your payment card within 14 working days.

Information to Include with Your Return

To help us process your return efficiently, please provide:

  • Order Number
  • Product Code
  • Reason for Return

Providing this information ensures a faster and smoother return process.

At Simply Door Handles, we are committed to excellent customer service and ensuring your complete satisfaction with every purchase.

Download Our Goods Return Form

Please download a goods return form below and enclose it with any item(s) you return.

Download Our Goods Return Form