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At Simply Door Handles, we stand by the quality of our products and are pleased to offer a 90-day money-back guarantee to our customers. This guarantee allows you to return any unwanted items within 90 days of purchase in exchange for a full refund.

For a smooth returns process, please note that the following conditions apply to all returns and refunds:

  • The items must be undamaged, in their original packaging, and suitable for resale.
  • The cost of return shipping is the responsibility of the customer.
  • All item(s) must be returned within 90 days of the date you received your order.

Please include a copy of your sales order with the returned items to help us identify the sender of the goods.

Upon receipt of the returned product, we will credit the amount to your payment card account within 14 days.

To assist us in promptly and efficiently processing your return request, please provide the following information when returning any item(s):

  • Order Number
  • Product Code
  • Reason for return

By providing this information, you help us to process your return efficiently.

At Simply Door Handles, we are committed to providing excellent customer service and ensuring your complete satisfaction with every purchase.

Download Our Goods Return Form

Please download a goods return form below and enclose it with any item(s) you return.

Download Our Goods Return Form